Description
The SIAM® (Service Integration and Management) Foundation Certification training course is accredited by EXIN and provides an introduction to Service Integration and management referred to as SIAM. It will also prepare you for the SIAM Foundation Certificate Exam by giving you the knowledge and understanding necessary for success.
Key Course Features:
- Get SIAM Foundation qualified online at your own pace
- Select 30 or 60 days online access
- Fully Accredited Course – EXIN
- Course comes with 21 Lessons, 18 Hours of content, quiz modules, exercises and sample Exam
- Tutor Support Included via email
- Free 30 Minute Training + Virtual Mentor Session
Course Outcome
When you take this course, you will receive a solid foundation in service integration and management, including its history, business drivers, roles, challenges and the processes that support SIAM models. If you are working in or would like to work in an organization that uses SIAM management practices, then this SIAM Foundation Certification Training Course is for you. This course will also prepare you for the SIAM Foundation Exam.
Course Content
This course comes with 21 video lessons. The lessons cover SIAM terminology, concepts, structural elements and challenges. In addition to the video modules you will receive a study guide and there will be quizzes available to test your understanding of the concepts you will learn in this course. You will also receive course exercises and a sample exam. The quizzes and exercises are designed to reinforce the concepts you are learning. You will also be able to download the exercises and their solutions from the Course Documents area. The Course Documents area also includes study guides for each lesson. You will want to save these documents to access them after your course license expires. Saving them also allows you to study offline so be sure to save them right away. You will also receive the SIAM process guides and a study tracker.
Course Length
This course can be purchased with 30 or 60-day access. The lessons in the course are designed to be taken in order and are locked until you have watched each lesson. After you take the class in order and have unlocked all the lessons you can review the lessons in any order. We highly recommend that you download the SIAM Foundation Body of Knowledge or additional reading while you are taking the course. You can access the SIAM Foundation Body of Knowledge at: Scopism.com/free-downloads.
Get SIAM Certified
Purchase the exam with your course and get SIAM Certified by EXIN. Both the course and the Exam Vouchers are available to be purchased through myTraCert. See full certification information in the purchase options section below.
SIAM Course Delivery
After you purchase the SIAM course you will receive course access instructions within 4 hours. You have 28 days to activate your course following your purchase of the course and once activated your course will be available for the number of days purchased. If you need help accessing your course contact, info@mytracert.com.
SIAM Provider
The SIAM Foundation course was created by IT Training Zone, Ltd, an accredited training organization. This course is accredited by EXIN.
In This Course You Will Learn:
- Understand what SIAM is
- Explain the SIAM roadmap
- Show how SIAM relates to other management practices
- Explain SIAM roles and responsibilities
- Share SIAM concepts and terminology
- Explain SIAM structural elements
- Recognize SIAM challenges and risks
- Sit for the SIAM Certification Exam provided by EXIN
Prerequisites
While this course does not require any existing knowledge of SIAM. Knowledge of IT service management terminology is recommended. If you do not have a background in this area, you will want to consider taking the ITIL Foundation Certification Training Course accredited by PeopleCert and/or the ISO/IEC 20000 Foundation Certification Training Course accredited by EXIN.
Both the ITIL and the ISO 20000 Foundation courses are taught by Dr. Suzanne Van Hove and come with Instructor Support. The online 24/7 course access puts you in the driver’s seat and allows you to train when you have time to train.
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