Fundamentals of Infrastructure Management

Module 00: Data Center Infrastructure Management Part 2-Course Introduction

Module 01: Fundamentals of Availability
•    Components of availability
•    Cost of system downtime
•    Maximizing system availability
•    Data center assessments

Module 02: Data Center Preventive Maintenance
•    Importance of preventive maintenance
•    Developing a maintenance plan
•    Managing preventive maintenance
•    Quiz

Module 03: Data Center Energy Efficiency
•    Data center power growth
•    Barriers to data center energy efficiency
•    Power consumption in the data center
•    Power usage effectiveness (PUE)

Module 04: Data Center Efficiency Metrics
•    Measuring PUE
•    Other data center efficiency metrics
•    Reducing the IT load

Module 05: Energy Efficiency Best Practices
•    Reducing the support infrastructure load
•    Systematic approach to improving energy efficiency
•    What can you expect to save with improved energy efficiency
•     Quiz

Module 06: Fundamentals of Data Center Floor Plan Design Part 1
•    Evaluating data center location
•    Data center and support areas
•    Designing for agility, reliability and cost effectiveness
•    Impact of floor plan on rack quantity

Module 07: Fundamentals of Data Center Floor Plan Design Part 2
•    Data center capacity
•    Common rack framework
•    Rack location units
•    Dealing with constraints

Module 08: Data Center Floor Planning Concepts
•    Choosing a pitch
•    Basic principles of equipment layout
•    Floor planning process
•    Quiz

Module 09: Introduction to ITIL
•    What is ITIL
•    Service strategy
•    Service design
•    Service transition
•    Service operation
•    Continual service improvement

Module 10: Practical Steps to Implement ITIL Part 1
•    Reduce the amount of unplanned work
•    Create and maintain an asset inventory

Module 11: Practical Steps to Implement ITIL Part 2
•    Create a repeatable build library
•    Implement continual improvement
•    Quiz

Module 12: Data Center Management
•    Data center management issues
•    IT/Facilities gap
•    Data center management goals

Module 13: Data Center Asset Management
•    Tracking data center assets
•    Asset management best practices

Module 14: Data Center Asset Management Tools
•    Asset management tool features
•    Overview of asset management tools
•    Automated asset tracking

Module 15: Data Center Real-Time Monitoring
•    Difference between building, network and data center management systems
•    Questions to ask before buying a data center monitoring system
•    SNMP fundamentals

Module 16: Data Center Real-Time Monitoring Tools
•    Overview of real-time monitoring tools
•    Quiz

Module 17: Data Center Management Tools Part 1
•    CFD modeling tools
•    Access management tools

Module 18: Data Center Management Tools Part 2
•    Connectivity management tools
•    Maintenance management tools

Module 19: Measuring ITSM in the Data Center
•    What is IT service management
•    ITSM metrics model
•    Implementing an ITSM metrics program
•    Quiz

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