Fundamentals of Infrastructure Management

545.00 $

Delivery Type: The Course is taken online
Length of Access: 1 year
Features: 24/7 Access, Real Instructors, Classroom Materials and Exercise Guides. Exam Prep and Instructor Support.

Online Classes

Flexible Schedule


High Quality


Instructor Help



If you or your team is involved in data center technology, whether it is in a sales, support or operations capacity, it is important to have a good understanding of the overall data center and the issues facing data center managers on a daily basis.  The Fundamentals of Infrastructure Management course series is a great way to quickly learn the ins and outs of data centers.  It is geared for everyone from the data center novice to the most experienced IT and facilities technicians and managers.  The Fundamentals of Infrastructure course provides an overview of data centers, data center physical security, availability and preventive maintenance, and data center floor planning.

There are three other courses in this series:

In this course you will learn:

  • Understand the cost drivers when building a data center
  • Develop a plan for implementing data center physical security
  • Describe what impacts data center availability and how you can improve it
  • Design a floor layout to maximize energy efficiency and space


While there are no prerequisites for this course, it is important to have a good understanding of the overall data center and the issues facing data center managers on a daily basis. It is recommended that you be involved in data center technology, whether it is in a sales, support or operations capacity.


Module 00: Data Center Infrastructure Management Part 2-Course Introduction

Module 01: Fundamentals of Availability
•    Components of availability
•    Cost of system downtime
•    Maximizing system availability
•    Data center assessments

Module 02: Data Center Preventive Maintenance
•    Importance of preventive maintenance
•    Developing a maintenance plan
•    Managing preventive maintenance
•    Quiz

Module 03: Data Center Energy Efficiency
•    Data center power growth
•    Barriers to data center energy efficiency
•    Power consumption in the data center
•    Power usage effectiveness (PUE)

Module 04: Data Center Efficiency Metrics
•    Measuring PUE
•    Other data center efficiency metrics
•    Reducing the IT load

Module 05: Energy Efficiency Best Practices
•    Reducing the support infrastructure load
•    Systematic approach to improving energy efficiency
•    What can you expect to save with improved energy efficiency
•     Quiz

Module 06: Fundamentals of Data Center Floor Plan Design Part 1
•    Evaluating data center location
•    Data center and support areas
•    Designing for agility, reliability and cost effectiveness
•    Impact of floor plan on rack quantity

Module 07: Fundamentals of Data Center Floor Plan Design Part 2
•    Data center capacity
•    Common rack framework
•    Rack location units
•    Dealing with constraints

Module 08: Data Center Floor Planning Concepts
•    Choosing a pitch
•    Basic principles of equipment layout
•    Floor planning process
•    Quiz

Module 09: Introduction to ITIL
•    What is ITIL
•    Service strategy
•    Service design
•    Service transition
•    Service operation
•    Continual service improvement

Module 10: Practical Steps to Implement ITIL Part 1
•    Reduce the amount of unplanned work
•    Create and maintain an asset inventory

Module 11: Practical Steps to Implement ITIL Part 2
•    Create a repeatable build library
•    Implement continual improvement
•    Quiz

Module 12: Data Center Management
•    Data center management issues
•    IT/Facilities gap
•    Data center management goals

Module 13: Data Center Asset Management
•    Tracking data center assets
•    Asset management best practices

Module 14: Data Center Asset Management Tools
•    Asset management tool features
•    Overview of asset management tools
•    Automated asset tracking

Module 15: Data Center Real-Time Monitoring
•    Difference between building, network and data center management systems
•    Questions to ask before buying a data center monitoring system
•    SNMP fundamentals

Module 16: Data Center Real-Time Monitoring Tools
•    Overview of real-time monitoring tools
•    Quiz

Module 17: Data Center Management Tools Part 1
•    CFD modeling tools
•    Access management tools

Module 18: Data Center Management Tools Part 2
•    Connectivity management tools
•    Maintenance management tools

Module 19: Measuring ITSM in the Data Center
•    What is IT service management
•    ITSM metrics model
•    Implementing an ITSM metrics program
•    Quiz

*To watch the videos and access the materials that come with this course, please follow the instructions that were sent to you when you purchased the course.

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